VuGen 9.1 or 9.5 Crashing? Try this…
Posted on Mar, 2009 by Admin
I saw this on the LinkedIn.com discussion boards today. Someone was asking about troubleshooting Vugen 9.1 and 9.5 crashing when performing operations. Michael Weinstock of COLES IT in Melbourne, Australia responded:
If this is the same issue (and I suspect that is highly probable):
The root cause of this problem was identified as VUGEN referencing an incorrect version of ss32x25.ocx.
Our issue was addressed by a manual reregistration of this file as follows:
Do a search on affected system(s) for this file… I suspect you will find multiple versions and the wrong version being referenced by VUGEN.
Worth a shot!
Thanks to Michael for the tip.