Application Performance Management (APM) Solutions allow you to isolate problems real-time for all of your applications whether on-premise, cloud, or mobile.
Competitive pressures are forcing you to evaluate and align your organizational structure to be sure that your entire enterprise is focused on corporate goals and objectives. This shift is forcing you to approach business operation with an eye toward customer service, proactive management, and time-to-resolution. As a result, many are changing strategy and focusing on the user experience while continuing to deliver traditional IT products and services.
They recognize that simply managing individual system and network components is no longer enough—providing an outstanding user experience, in addition to performing conventional system management, is the new gold standard for IT organizations. Many traditional IT monitoring tools fail to focus on total service availability, performance, and value from the user point of view. The need for clear visibility into the end-user experience—including the ability to measure and monitor what users actually do—is essential for making the transition to a service oriented focus to provide the best possible user experience.